To continue meeting customer demand efficiently and profitably in today's constantly evolving market, requires relentless performance improvement. But to attempt to make gains, simply by introducing the latest 'flavour of the month' initiative is likely to end in failure, significant cost and disillusionment. It is vital to make the right improvements at the right time and in the right order.
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The Oliver Wight Maturity Model
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The Oliver Wight Maturity Model will help you to understand where your business is, so you can get to where you want to be. Developed from a Harvard Business School study for the US Government in 1985, The Oliver Wight Maturity Model identifies your organisation's real level of maturity, and thus its capability and readiness for improvement.
All businesses can be characterised as being in one of four key phases of maturity, and using the Maturity Model, you will be able to determine what is required for your organisation to progress from one phase to the next, using a comprehensive portfolio of transition diagrams relating to all the key business processes, people and teams, organisational dynamics and performance management. Continually updated, these transitions are all aligned with the Oliver Wight Class A Checklist for Business Excellence so you can steer, measure and celebrate your progression through the maturity journey.
For more information, download our executive guide to the Oliver Wight Maturity Model.