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Remaining Resilient: How our clients are responding to Covid-19

Remaining Resilient: How our clients are responding to Covid-19

Having a reliable and sustainable business planning process in place has been key for businesses battling the impact of the coronavirus crisis. We asked some of our clients how their processes are helping them remain in control during the pandemic so they can drive innovation, stay agile, and develop future strategy.

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 Johnson Matthey

Johnson Matthey


“We were impressed with how quickly Oliver Wight switched to workable and effective virtual sessions. As a result, our improvement programme with JM’s Catalyst Technologies team has remained on track and Oliver Wight has proved to be a valued business partner, catering for global teams operating across a number of different time zones.”

Mark Danks, Commercial Director,
Johnson Matthey

Molson Coors

Molson Coors


"The Integrated Tactical Planning principals we put in place before the COVID-19 outbreak have allowed us to keep control over our multi-site operation.

Whilst we have had to close some sites we have managed to move product around our network to keep the business moving. Without our daily and weekly governance structure it would have been easy to lose control of the process with each area doing their own thing, but by using ITP and our daily calls we have co-ordinated a joined up, centrally led response that has minimised the cost to our business and maximised our output for the half of the customer base that is still operating."

Gareth Rees, Beer Scheduling Manager
Molson Coors 

Gilkes Quote

Gilbert Gilkes & Gordon


"The rigors and disciplines of our embedded planning and control processes are enabling Gilkes to navigate our way through this COVID-19 Crisis."

Gilkes major COVID-19 challenges:

  • Maintaining continuity of supply in the face of supplier shutdowns
  • Managing abnormal demand from customers whose reaction has been to increase inventory levels
  • Losing key production staff because of the need to shield vulnerable workers
  • Preserving social distancing measures

Rebecca Sandham, Operations Manager
Gilbert Gilkes & Gordon