We are proud of our new Checklist, the associated integrated business model, and the opportunities that Class A now provide for your business. We believe you will be challenged and excited by these new standards and we look forward to discussing with you the opportunities presented in taking the next step on your journey to business excellence.There is a great deal that is new in the Sixth Edition:

The scope has been broadened from Operational Excellence to Business Excellence and this is reflected in its title.

• There are nine chapters describing latest practical and proven best practice. Firstly, the four priority chapters describing the processes and practices that enable the whole business to be excellent: Strategic Planning, Managing and Leading People, Driving Business Improvement and Integrated Business Management. These support five further chapters that address the prime processes in most organisations. Managing: Products & Services, Demand, Supply Chain, Internal Supply and External Sourcing.
• The focus ensures applicability to the Service Sector in addition to Manufacturing and Distribution Industry.
• Size, structure and scoring have all been modified to enable practical use and improve balance of content.
  

Institute of Operations Management says Sixth Edition is Class A

The IoM has given the Sixth Edition a glowing review in its journal, Operations Management. The magazine’s editor, Gunther Kruse, says of the Oliver Wight Checklist “...It is a very comprehensive piece of work... I would commend it to any manager, consultant and student...it really is that useful.”.

Glossary of Terms

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