All Customer Profiles
Defence Munitions
Defence Munitions halve the cycletime for refurbishment of Sea Wolf missiles
A relatively low-cost investment in Lean Manufacturing and Process Acceleration methodologies has resulted in Defence Munitions Gosport halving the cycle time for the repair and maintenance of Sea Wolf missiles at Portsmouth.
Download Defence Munitions Case Study (PDF, 1mb)
DSM NeoResins
Oliver Wight helps business improvement stick at DSM NeoResins
At DSM NeoResins, being 'best in class' is not a matter of choice but of survival. The Dutch company which depends heavily on new product introduction for its market-leading position has achieved Class A performance following a 14 year relationship with Oliver Wight.
Download DSM NeoResins Case Study (PDF, 1mb)
Hawes Signs
SIGNS OF THE TIMES
In 2002, Hawes Signs was suffering for its failure to meet customer requirements. It almost lost a major contract and was rated in ‘the bottom 10 per cent’ of that customer’s suppliers. Two years later, the company has made major advances. Its internal functions work together rather than in competition; it leads its sector and it delivers on its promises. In 2004 the company that previously held it in such low regard rated it as a top supplier. It achieved the improvement by following a defined structure of investment and change and has now set the foundations for its ongoing journey of improvement. As small and medium size businesses grow they find a glass ceiling beyond which they lose control of their processes and fail to deliver their customer promises. Hawes Signs is one such company.
Download Hawes Signs Case Study (PDF, 1mb)
Heinz
Oliver Wight serves up ‘Class A’ performance for Heinz
What began as a localised programme to improve the predictability of its European operation, quickly became Heinz’s global strategy for business improvement. The benefits have been far-reaching and the programme has delivered performance metrics of up to 99 percent.
Download Heinz Case Study (PDF, 1mb)
Henkel
Henkel seals its bid for improvement
From its humble beginnings 130 years, when Fritz Henkel launched a washing detergent, Henkel has undergone phenomenal growth to its position today as a global corporation, employing 50,000 and with such diverse brands across its business as Pritt, Schwarzkopf, Sellotape and Loctite.
Download Henkel Case Study (PDF, 971k)
Henkel Consumer Adhesives
Sticking to the task
Henkel Consumer Adhesives is part of an international company that emphasises innovations and fast product introduction. Despite an existing optimisation project, it was failing to deliver to expected standards, of operational excellence and in new product introduction.
Over a period of 18 months, the company used the Oliver Wight ABCD Checklist to raise performance in two of its German factories and achieved Class A in Chapter 5: Planning Control, in Autumn of 2004.